April 9-11, 2018 | Norris Conference Center Houston, TX

Main Conference Day Two: April 11, 2018

7:30 am - 8:00 am Networking Breakfast and Check In

8:00 am - 8:10 am Chair’s Opening Remarks

Lee Laviolette, Managing Director,Huron Consulting Group

Lee Laviolette

Managing Director
Huron Consulting Group

8:10 am - 8:50 am The Ten Common Adverse Conditions in Organizations That Failed to Prevent the Next Accident

Jim Wetherbee, Astronaut and Author,Controlling Risk: 30 Techniques for Operating Excellence
Based on observations, discussions, and assessments from thirty-five years of working in various hazardous endeavors, including the recovery from the Texas City and Macondo incidents in the oil and gas industry, and the Challenger and Columbia space shuttle incidents, Jim Wetherbee will present a list of ten adverse conditions that commonly existed in many organizations before they experienced major disasters or minor accidents. In sociotechnical systems used to control risk, improve performance, and accomplish goals, five of these ten adverse
conditions existed on the technical side, and five were on the social side. By turning hindsight into foresight, participants can learn how to use the presence and severity of these adverse conditions as indicators to determine if their organization may be drifting toward a disaster.
This highly interactive workshop style session is one you don’t want to miss!

Jim Wetherbee

Astronaut and Author
Controlling Risk: 30 Techniques for Operating Excellence

8:50 am - 9:30 am Incident Management: Why are we still failing to learn?

Patrick Wallior, Sr. Director, Health & Safety,Univar
• What are we doing differently since Texas City, Macondo, Space Shuttle Columbia?
• Review of how inadequate ‘learning from incidents’ processes have been identified as contributory factors in major accidents
• What is holding us back from learning from incidents?
• Understanding the human and organizational factor causes of an incident through appropriate investigation approaches
• Using multiple opportunities for learning to optimize changes that lead to a lower risk work environment
• Getting leaders to involve leaders in incident management – the critical role of front line supervision
• Implementing effective learning - and changing practices for the long haul

Patrick Wallior

Sr. Director, Health & Safety

9:30 am - 10:10 am Conducting effective barrier health assessments across facilities and regions

Hugo Ashkar, Global Risk Manager,BP
• Understanding barrier health as a key risk management performance measure
• Assessing barrier health as part of effective self-verification protocols
• Risk-based activity planning as a key element of operational excellence

Hugo Ashkar

Global Risk Manager

10:10 am - 10:30 am Networking Break


10:30 am - 11:10 am Drive Breakthrough Reliability Improvement Using the Voice of the Experts

Julie Thyne, Gulf Coast Continuous Improvement Leader,Dow Chemical
• Who are the experts in your organization?
• How do you unlock breakthrough idea generation?
• How can you transfer plant to-do-lists into reliability results?

Julie Thyne

Gulf Coast Continuous Improvement Leader
Dow Chemical

11:10 am - 11:40 am Managing the human side of reliability: Getting employees at all levels to consistently perform monitoring, root-cause analysis, follow-through and more

John Quigley, Director, Operational Reliability,Valero Matt DiGeronimo, Vice President, Operations,Veolia

John Quigley

Director, Operational Reliability


Matt DiGeronimo

Vice President, Operations

11:40 am - 12:10 pm Reliability Transformation: Driving Standardization and Optimization of Phillips 66 Reliability processes

Chad Broussard, Director of Reliability,Phillips 66
• Implementing world-class maintenance and reliability programs that promote safe, cost effective business: what’s really required?
• Improving the partnership between operations and maintenance
• Increasing “ownership” by operators in preventing equipment failures and enhancing frontlinecollaborative root cause analysis
• Building a culture of reliability through governance
• Reliability process execution
• Performance management
• Skills development
• Operational excellence
• Change/ communications
• Leveraging the right processes, roles and responsibilities to enable effective decision-making, and ensure the effort is on track to deliver value and achieve long-term sustainability

Chad Broussard

Director of Reliability
Phillips 66

12:10 pm - 12:50 pm Networking Lunch

12:50 pm - 1:30 pm Moving from compliance to commitment: A Belief Workshop

Wendy Schram, Operational Excellence Improvement Specialist,Dow Chemical
The human mind works like a machine. Regardless of who you are, where you were raised, what degrees you have or do not have, the patterns that the mind follows will be the same. Once you unlock this pattern, you can understand how to change the way you think, in order to change the way you behave. This concept can also be used to influence others in a positive and encouraging way and the help change the collective culture of a team. In this workshop, we will use compliance-type examples to explore how the mind works and we will practice some techniques that can help move a team from compliance to commitment.

Wendy Schram

Operational Excellence Improvement Specialist
Dow Chemical

1:30 pm - 2:30 pm Leading Millennials to Operational Excellence

Matt DiGeronimo, Vice President, Operations,Veolia
Everyone seems to have an opinion about the Millennial Generation – positive, negative, or otherwise. Regardless of your opinion, it is difficult to deny that there is a blossoming generation in our industry who grew up in a different environment than the preceding generations. These differences invariably lead to a generation with different perspectives, priorities, and practices. As leaders driving operational excellence within our organizations, it is imperative to understand, embrace, and leverage these differences to maximize our performance. Matt DiGeronimo reflects on his experience working with millennials in the military and the energy industry and presents ideas and suggestions for leading this generation. This insightful and inspiring presentation will focus on:
• Establishing a mission, a vision, and a purpose for this generation
• Maximizing organizational transparency and accessibility
• Creating an organizational humility that not only listens to its youngest members but wants to listen
• Figuratively flatten the organizational chart by ensuring senior leaders remain engaged with this generation

Matt DiGeronimo

Vice President, Operations

2:30 pm - 2:30 pm Chair’s summary and close of conference