April 9-11, 2018 | Norris Conference Center Houston, TX

Media Center

Download the Operational Excellence in Refining & Petrochemicals Agenda

This exclusive event will bring together over 150 Operations Leaders from North America’s downstream and chemicals community to discuss how to embed operational excellence across their organization to improve operational efficiency, reliability and safety performance.

Download the 2018 agenda to take a look at the interactive sessions planned and the speakers that will be attending the Summit. 

Interviews and case studies

Downstream Operational Excellence: The Winning Framework

Raymond Floyd, former senior operations leader with Exxon and Suncor and author of ‘Liquid Lean’, explains how Operational Excellence can make America’s refining and petrochemicals industry the best in the world.

Download the full interview to see what it takes to create and lead large autonomous teams of fully engaged people working together toward a shared vision of success.

Cascading Operational Excellence at Duke Energy

Ed Brewer, General Manager, Generation Strategy and Planning at Duke Energy, explains what prompted the energy giant to rethink - and rework - their approach to Operational Excellence.

Dow Chemical: How to reduce unplanned events related to procedure use errors

Dow Chemical Operational Excellence Specialist Wendy Schram shares with us how Operational Excellence is managed at Dow and gives her perspective on applying human factors to procedure use at the $50B chemical giant.

Re-inventing Operational Excellence in Refining and Petrochemicals

Recently Chemical Week teamed up with Argo Consulting to conduct an industry-wide survey on the executive-level view on operational excellence.

Rob Westervelt, Editor-in-Chief at Chemical Week, talks us through the survey results including how America’s refining and petrochemicals industry is faring when it comes to driving operational excellence.

American Refining Group: Reducing waste to increase profitability in downstream industries

Robin Augustine, Vice President of Operations at American Refining Group, shares how they are responding to the unique challenges around achieving operational excellence in the refining and petrochemical sectors.

Exclusive interview with Deepwater Horizon Investigator Captain Hung Nguyen

Just seven days after the Deepwater Horizon explosion, U.S. Coast Guard Captain Hung Nguyen was designated as the co-chair for the US Departments of Homeland Security and Interior joint investigation into the incident that killed 11 workers and resulted in the largest oil spill in US history. Captain Nguyen’s role was to determine the causes of the accident and make recommendations for safe operations of future oil and gas activities.

Many of the report’s recommendations have been implemented and we spoke with Captain Nguyen to discuss his personal perspective on the leadership lessons learned from the incident – and where safety improvements still need to be made.

Download the full interview to find out more.

Shell Oil Case Study: Building Human, Asset and Environmental Risk Management

Aamir Farid, Former Vice President of Manufacturing at Shell Oil, shares his thoughts on culture, leadership, and strategies for managing the balance between operational efficiency and risk management. Download the interview to find out more.

Manufacturing Excellence at Shell Oil

Lynne Buchanan, America’s Regional Manufacturing Excellence Lead at Shell Oil, provides us with insight into the importance of leadership and the management behaviors required in driving operational excellence.

Download this exclusive interview to see what is driving Shell’s manufacturing excellence strategy, and how to secure executive level support for continuous improvement initiatives when the business is facing more market volatility, risk and complexity than ever before.

Improving Productivity Safely: Driving Operational Excellence to the Frontline

Kristen Kulinowski, board member of the U.S. Chemical Safety Board, provides her insight into CSB’s recent investigations and efforts to identify common drivers behind several major chemical incidents.

CSB Investigators have closed high profile investigations into Macondo, the West Fertilizer explosion and fire, the Tesoro Martinez chemical spill, Williams olefins explosion and several others - and are currently investigating spills and explosions at ExxonMobil, AirGas, Dupont facilities among others. 

In this exclusive interview Dr. Kulinowski shares her insight into some of the critical lessons learned from such chemical accidents and the operational risks associated with deferred maintenance, improper MoC, inadequate condition monitoring and more.

Complete the form below to watch the full interview.

Beyond Budgeting: Management Innovation for New Business and People Realities

Bjarte Bogsnes, Vice President of Performance Management Development at Statoil, shares how the Norwegian oil giant is pushing the boundaries of operations management with a concept called Beyond Budgeting.

Download the full interview to see how Statoil is redefining performance by setting dynamic and relative targets and using holistic performance evaluation.

Human Factors and Next Generation Procedures

In this exclusive interview Dr. Camille Peres (CP), Ph.D, Assistant Professor at Texas A&M University, and Nate Rightmer, Vice President of Procedure Services at ATR, discuss the Next Generation Procedure Research and share the key findings from this study that are informing significant adjustments to how industry should be implementing procedures.

Operational Excellence at Veolia: how culture change can improve financial performance in high risk industries.

Matt DiGeronimo, Vice President of Operations at $50B energy company Veolia, shares his insights on transforming the cultural, operational, and financial underpinnings of a failing coal-fired power plant in just 12 short months.

Download the full interview to find out what are the challenges of modifying the thought-processes and operational models that can often be ingrained for decades in the minds of front-line supervisors, and how culture change can ultimately improve financial performance in high risk industries.

Leading Millennials to Operational Excellence

Everyone seems to have an opinion about the millennial generation – positive, negative, or otherwise. Regardless, it is difficult to deny that this blossoming generation grew up in a very different environment than preceding generations.

These differences invariably lead to different perspectives, priorities, and practices. As leaders working in hazardous industries, it is imperative to understand, embrace and leverage these differences to maximize your company’s performance.

In this interview, Matt DiGeronimo, Vice President of Operations at Veolia, shares his experience working with millennials in the military and energy industries and presents suggestions for leading this generation on your journey to operational excellence.

Safety Culture at Arkema: Focusing on culture to drive Operational Excellence

At a time when the industry is putting increased pressure on improving operational efficiency, how can you ensure that safety remains a top priority for your organization? 

Paul Leonard – Vice President of Health, Safety and Environment at Arkema – shares his insights on the company’s journey to safety excellence and how they focused on culture to drive operational excellence and become one of the safest chemical companies in the world.

Project Risk Management at BP

Hugo Ashkar, Global Projects Risk Manager at BP, talks through the important combination of holistic and evergreen risk management approach deployed at BP.

In this interview Hugo discusses the biggest risks to large capital projects today - particularly in the current market and environment - and how BP is aligning their risk management program with the overall strategy of the business.

Download the full interview to find out more

Human Factors meets Data and Analytics at Chevron

Graciela Perez, Global Manager at Chevron, shares how the global oil and gas giant is leveraging human factors and data analytics as part of their Lean Transformation.

Download the interview to learn how human factors, linked together with Lean Six Sigma, can help facilitate change management, improve cross functional learning, and achieve maintenance reliability objectives.

Controlling Risk in a Dangerous World: 10 Principles of Operating Excellence

Exclusive interview with Jim Wetherbee, the only American astronaut to have commanded five missions in space, a former Vice President of Operational Leadership at BP and author of the recently published “Controlling Risk"! 

In this exclusive article, Jim discusses the ten common adverse conditions that existed in companies that experienced a major safety incident and how to use the presence and severity of these conditions as indicators to determine if your organization may be drifting toward a disaster.

Download the full interview to find out more.


Operational Excellence in Refining and Petrochemicals 2017 Report

Recently KBC and IQPC teamed up to survey more than 100 operations leaders across the refining and petrochemicals industries to understand how leaders are responding to the current market conditions and setting themselves on a more sustainable path.

Download the report to understand how the industry is adapting and adjusting their operational excellence efforts in this environment of unprecedented complexity and volatility.


Immersive Data Visualization for Oil and Gas Industry

Bringing data to life for better decisions.

The New Way of Data Analysis: Immersive Data Visualization for O&G in Practice - What is Next?

This whitepaper, brought to you by Hashplay, provides essential information about immersive data visualization and how it can help business decision-makers derive more value from real-time data from different financial and operational processes in the oil and gas industry.


The State of Operational Excellence in Refining and Petrochemicals

In the fiercely competitive – and hazardous – refining and petrochemicals industry, Operational Excellence is the key driver of safety, competitive advantage and profitability. We have recently spoken to over 100 refining and petrochemical professionals about the most pressing issues on their agendas, how they are responding to the current market conditions and where they’ll be investing their time - and money - over the coming year.

Download this infographic on operational excellence in refining and petrochemicals to discover:

  • Current trends, developments and top risk factors to successful OE implementation 
  • How the industry is adapting and adjusting their operational excellence efforts in this environment of unprecedented complexity and volatility
  • The top skills needed over the next 5 years to achieve operational excellence
  • The state of readiness for digital transformation including AI, Industrial IoT, Cloud Storage and Big Data